Legal

Terms of Service

Last updated: March 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the websites, products, and services provided by Raidiam Ltd ("Raidiam", "we", "us", or "our"), a company registered in England and Wales. By accessing or using our websites or services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.

2. Services

Raidiam provides trust infrastructure products and services, including Raidiam Connect, Raidiam Assure, Raidiam Auth, and Raidiam ORCA (collectively, the "Services"). Access to the Services is governed by separate service agreements entered into between Raidiam and the customer organisation. These Terms apply to the use of our public-facing websites and any interactions with Raidiam through those websites, including demo requests, contact forms, and resource downloads.

3. Use of websites

You may use our websites for lawful purposes only. You must not: • Use our websites in any way that breaches any applicable local, national, or international law or regulation. • Use our websites to transmit or procure the sending of unsolicited commercial communications. • Attempt to gain unauthorised access to our websites, servers, or databases. • Use automated tools to scrape, crawl, or otherwise extract content from our websites without our prior written consent.

4. Intellectual property

All intellectual property rights in our websites, products, and services — including but not limited to text, graphics, logos, software, and documentation — are owned by Raidiam Ltd or our licensors. Nothing in these Terms grants you any right, title, or interest in our intellectual property. The Raidiam name, Raidiam Connect, Raidiam Assure, Raidiam Auth, and Raidiam ORCA are trademarks of Raidiam Ltd. You may not use these trademarks without our prior written consent.

5. Accuracy of information

We make reasonable efforts to ensure that the information on our websites is accurate and up to date. However, we do not warrant or represent that the information is complete, accurate, or current. The content on our websites is provided for general information purposes and does not constitute professional advice.

6. Third-party links

Our websites may contain links to third-party websites or services. We have no control over the content, privacy policies, or practices of third-party websites and accept no responsibility for them. Your use of third-party websites is at your own risk.

7. Limitation of liability

To the fullest extent permitted by law: • Our websites and their content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our websites. • Our total liability to you in connection with these Terms shall not exceed one hundred pounds sterling (GBP 100). Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Raidiam Ltd, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your breach of these Terms or your use of our websites.

9. Termination

We may terminate or suspend your access to our websites at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our websites ceases immediately.

10. Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these Terms

We may revise these Terms at any time by updating this page. Your continued use of our websites after any changes constitutes acceptance of the revised Terms.

12. Contact us

If you have questions about these Terms, contact us at: Raidiam Ltd Email: legal@raidiam.com Website: raidiam.com