Services

From business case to expandable ecosystem. We help you build once.

We don't just deliver technology. We help you build the business case, navigate stakeholder alignment, design the ecosystem, and create the capability that means you never start from scratch again. From strategic advisory through to operated infrastructure.

Advise

Build the business case. Design the ecosystem. Align stakeholders. We help you justify the investment in building once — so every use case that follows layers onto what you’ve already built.

What we deliver

  • Business case development and stakeholder alignment
  • Ecosystem design and trust framework architecture
  • Build-vs-buy analysis and operating model design
  • Regulatory programme planning and phased rollout strategy
  • Standards development and specification support
  • Executive workshops and board-level briefings

Track record

  • Advised the Central Bank of Brazil on ecosystem design for the world’s largest open finance programme
  • Delivered open banking training for 60 senior executives in Bolivia, facilitated through the British Embassy and UK DBT
  • Designed the ecosystem control plane architecture for Australia, UAE, and New Zealand
  • Contributed to OpenID Federation, FAPI 2.0, and OAuth 2.1 standards

Enable

From business case to production. We help you build the foundations right the first time — so every new use case layers onto what you’ve already built, and you never start from scratch again.

What we deliver

  • Federation architecture design and configuration
  • Trust domain modelling and policy hierarchy design
  • Expandable foundation design for multi-use-case ecosystems
  • Participant onboarding workflow configuration
  • Conformance profile development for Raidiam Assure
  • Reference implementations and SDK support

Operate

We run the ecosystem control plane so you can focus on expanding. Add new use cases, onboard new participants, and enter new markets — on infrastructure that’s CNI-grade, HSM-backed, and multi-region.

What we deliver

  • 99.99% SLA with multi-region active-active deployment
  • HSM-backed certificate lifecycle management
  • 24/7 monitoring and incident management
  • Ecosystem control plane operations
  • Participant support workflows
  • Immutable audit logging and regulatory reporting
Support & Operations

How we support you after go-live

P1Critical

Platform unavailable or security incident

Response15 minutes
Resolution4 hours
P2High

Degraded service or participant-impacting issue

Response1 hour
Resolution8 hours
P3Medium

Non-critical issue or configuration request

Response4 hours
Resolution2 business days
P4Low

General enquiry or enhancement request

Response1 business day
ResolutionScheduled

Operational capabilities

24/7 monitoring and alerting

Dedicated support channel (Slack, email, phone)

Monthly service reviews with named account manager

Quarterly security assessments

Change advisory board for platform updates

Immutable audit logging and regulatory reporting

Build Once. Expand Everywhere.

Where will your ecosystem take you?

Whether you're a regulator building a national digital economy, an enterprise platformising across brands and clouds, or a bank that wants to stop rebuilding trust for every new use case — there's a next step.

See It in Action

See how one investment in Raidiam Connect covers your first use case — and the next hundred

Request a Briefing

For regulators and central banks — how to build the foundations for an expandable digital economy

See the Proof

Brazil started with 2 data-sharing scopes. Today it has hundreds — all on the same infrastructure